Real-time help, right in-the-flow

Carry the SME with you—right in your pocket

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Trusted AI assistance, any device, in any system

Ask questions with natural language

Ask naturally. The generative AI still understands you, typos and all, in any language.

No made-up answers

The generative AI only uses your approved, curated content. If it can’t find an answer, it won’t make one up.

Serve it up on your existing devices

Whether it’s a tablet or a shopfloor monitor or a kiosk, we've got you covered.

Compare performance against standards using AI

Highlight deviations and enable faster course correction.

Everything you need for in-the-flow assistance

“We call DeepHow our USG YouTube.”

— Paul Bullock, Continuous Improvement Training Manager, USG

Multiply the impact of your operational knowledge with these integrations

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FAQ: In-the-flow Assistance for Operational Knowledge

What is in-the-flow assistance?

In-the-flow assistance gives workers access to the right knowledge exactly when and where they need it. Instead of leaving the line to look for instructions, operators can ask questions with Smart Assist and get immediate answers and guidance based on your approved content. Operators can view short videos, Smart Instructions, and visual guides directly on their device while performing a task. This approach connects learning to doing, helping teams solve problems faster, avoid errors, and stay productive. It's like having a SME in every operator's pocket.

How does in-the-flow assistance improve operational performance?

By delivering operational knowledge at the moment of need, in-the-flow assistance reduces downtime and rework while improving accuracy and safety. Workers no longer rely on memory, outdated documents, or their ability to reach an expert. They can watch verified videos or step-by-step visuals that show exactly how each task should be performed, ensuring consistency across teams and shifts.

Can in-the-flow assistance be used during live production?

Yes. DeepHow is designed for real manufacturing environments. Operators can access guidance on mobile devices or tablets right at the workstation without disrupting production. Content loads quickly and can be reviewed on your workstation or any other device.

How does DeepHow ensure the work was done correctly?

DeepHow verifies that work is performed correctly through built-in AI video or photo verification. As operators complete tasks, the platform compares their execution to approved procedures, checking step order, accuracy, and safety compliance.

How does DeepHow ensure that guidance comes from verified sources?

DeepHow only uses published and approved content from your organization. Every answer, instruction, or recommendation comes directly from your verified procedures, approved videos, and authorized content.

To ensure full transparency, DeepHow also provides the original source content and the video each answer is based on. Operators can review the underlying material to see exactly how the task should be performed or to access additional context.


AI assistance that works where you do

From the production floor to the field, get verified answers and clear job guidance instantly—built from your company’s own expertise.

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